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Patient Resources //

If you have any other further questions regarding our services please feel free to contact us. Our staff is here to help. 

 

Thank you for visiting our site!

 

Dr. Richard Tiegen, DMD, A.P., Dipl.Ac.

Vivian Tiegen, RD, LDN, M.Ed., CDE

.

Question about your bill //

​​What billing or insurance information will I receive?

Once your claim is processed by your insurance you should receive a copy of your Explanation of Benefits (commonly referred to as an EOB form). This is a statement sent by a health insurance company to covered individuals explaining what medical treatments and/or services were paid for on their behalf.

How long will it take to get things settled with the insurance company?

Claims can take approximately 30 to 45 days to process with insurance companies. 



Why am I getting bills from physicians?

It could be one of several reasons such as your claim has been processed by your insurance company and you may have a "patient responsibility" amount that must be paid. This can be part of your deductible, copay or coinsurance. If you're unsure why, please contact us and we will explain further. 



I received a notice that my insurance company has paid on my bill - but I can't understand how they calculated their payment amount. Do you know?

Please feel free to contact us at 561-624-9744 and a member of our staff will be happy to explain the breakdown of the payment. Be sure to have the Explanation of Benefits (EOB) that you received from your insurance on hand so that we can go over it with you. 

Health plans //

Acupuncture Services

*Please contact us so that we may verify with your insurance if our providres are in network with your particular plan*

     -Cigna

     -United Healtcare

     -Workers Comp

 

Nutrition Services

     -Medicare

 

**Please contact us if you would like us to check your insurance for coverage of our services. You may have benefits that you can utilize and we would be happy to contact your insurance company to verify if they are available to you.**